The receptionists will take telephone messages for doctors or nurses. Doctors/Nurses will allocate time, usually at the end of surgery, to return your call.

Due to a consistently high amount of GP appointments wasted from patients who did not attend. From 1st March we will be implementing a new policy to try to reduce this number which will increase the amount of appointments we have available for patients.

2 pre-booked appointments which were not attended or cancelled will result in an informal warning letter. A third DNA will necessitate removal from the practice list. Warning letters are valid for a period of 12 months. Thank you for your co-operation.

Home Visit Requests

If you are housebound or too ill to attend the practice, please request a home visit by calling us before 11:00 am.

Early requests help our doctors triage urgent cases and plan their rounds effectively.

Please be prepared to provide brief details about your symptoms to our reception team or on the online form so we can ensure you receive the most appropriate care.

and 

One Request, One Problem

To ensure your online consultation is processed efficiently and receives the clinical focus it needs, please submit one form per medical problem.

By focusing on a single issue at a time, our triage team can review your request accurately and direct you to the right care without delay. If you have multiple concerns, please submit a separate online consultation for each.