Reception/Enquiries
Stockbridge Village Health Centre
Leach Croft
Waterpark Drive
Liverpool
L28 3QA
Telephone: 0151 489 9924
Out of Hours: NHS 111
Stockbridge Village Health Centre
Leach Croft
Waterpark Drive
Liverpool
L28 3QA
Telephone: 0151 489 9924
Out of Hours: NHS 111
Home Visits
Prescriptions
Prescription Fees
Home visits are provided for those who are housebound or too ill to visit the surgery. If you request a home visit, the receptionist will ask for brief details of the reason for the visit, and telephone contact details in case the doctor wishes to phone in advance.
It is very helpful if you can phone between 09:00 and 10:30 if you require a visit, as we usually visit in the middle of the day, between morning and afternoon surgery.
We will try and allocate the visit with the doctor who knows you best, or who has seen you most recently, depending on the doctors available on the day.
If there is a particularly high demand for visits, you may be visited by a doctor from outside the practice.
Ordering Prescriptions Online
Click here to order your prescription online.
There is a white 24hr letterbox outside the front door of the health centre for repeat prescriptions. Please tick off the items you require and put the repeat prescription slip in the letterbox. The practice requires 48 hrs notice for routine repeat prescriptions and longer for more complicated prescription
For safety reasons, we try to avoid telephone requests for prescriptions, although we recognise that there may be occasions when this may be necessary.
If there is a particular reason why you feel you need to telephone your requests, then please make this known to the receptionist and we will try to accommodate you if possible.
Repeat prescriptions may also be ordered online. If you wish to register for this service, please click on the link at the top of this page to go to the Patient Access website for more information.
You can order your prescription 24hrs a day using the outside letterbox and online.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Local Pharmacies
The nearest pharmacy to the health centre is:
Stockbridge Pharmacy
Unit 8 The Croft, Stockbridge Village
Liverpool, Merseyside
L28 1NR England
Tel: 0151 489 0981
There are many other pharmacies used by our patients, and many offer prescription collection and delivery for housebound patients.
Prescriptions Charges and Exemptions
If you have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
The current prescription charge is £9.90 per item.
Information:
Prescription charges are for each item not each prescription. For example, if your prescription has 3 medicines on it you will have to pay the prescription charge 3 times.
Some items are always free, including contraception and medicines prescribed for hospital inpatients.
If you know you'll have to pay for a lot of NHS prescriptions, it may be cheaper to buy a prescription prepayment certificate (PPC).
Find out how to save money with a PPC
How long is a prescription valid for?
Most prescriptions are valid for 6 months from the date they are signed by a doctor or nurse.
Prescriptions for most controlled drugs, such as morphine, are valid for 28 days.
Find out more about controlled drugs on GOV.UK
More in Prescriptions
Sick-Fit Notes
Test Results
Collection of confidential Data
Employees can take time off work if they’re ill. They need to give their employer proof if they’re ill for more than 7 days.
If they’re ill just before or during their holiday, they can take it as sick leave instead.
This guide is also available in Welsh (Cymraeg).
Fit notes and proof of sickness
Employees must give their employer a ‘fit note’ (sometimes called a ‘sick note’) if they’ve been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
The fit note will say the employee is either ‘not fit for work’ or ‘may be fit for work’.
If it says the employee ‘may be fit for work’, employers should discuss any changes that might help the employee return to work (for example, different hours or tasks). The employee must be treated as ‘not fit for work’ if there’s no agreement on these changes.
Employers can take a copy of the fit note. The employee should keep the original.
If employees are self-isolating and cannot work because of coronavirus (COVID-19) they can get an ‘isolation note’ online from NHS 111. They do not have to go to their GP or a hospital.
Getting a fit note
Employees can get a fit note from the following healthcare professionals:
The healthcare professional needs to assess the employee’s fitness for work before giving a fit note.
Fit notes are free if the employee has been ill for more than 7 days when they ask for one. The healthcare professional might charge a fee if the employee has been ill for 7 days or less.
Other proof of sickness
If their employer agrees, the employee can use a similar document called an Allied Health Professional (AHP) Health and Work Report instead. Someone working in any of the following occupations can provide this:
A physiotherapist or occupational therapist will give either a fit note or AHP Health and Work Report depending on the employee’s needs. The AHP Health and Work Report cannot be used to apply for Employment and Support Allowance (ESA).
Self-certification
If employees are off work for 7 days or less, they do not need to give their employer a fit note or other proof of sickness from a healthcare professional.
When they return to work, their employer can ask them to confirm they’ve been off sick. This is called ‘self-certification’. The employer and employee will agree on how the employee should do this. They might need to fill in a form or send details of their sick leave by email.
Sick leave and holiday
Statutory holiday entitlement is built up (accrued) while an employee is off work sick (no matter how long they’re off).
Any statutory holiday entitlement that is not used because of illness can be carried over into the next leave year. If an employee is ill just before or during their holiday, they can take it as sick leave instead.
An employee can ask to take their paid holiday for the time they’re off work sick. They might do this if they do not qualify for sick pay, for example. Any rules relating to sick leave will still apply.
Employers cannot force employees to take annual leave when they’re eligible for sick leave.
Pay
When an employee changes their holiday to sick leave they’re paid Statutory Sick Pay which will count towards the amount of holiday pay they’ve received. The exceptions to this rule are:
Returning to work
Employers must make changes to an employee’s working conditions if they’re disabled. These changes are known as ‘reasonable adjustments’ and could include working shorter hours or adapting equipment employees use at work.
Employees can get advice from Acas on managing health conditions at work and returning to work from sick leave.
Long-term sickness
Employees who are off work sick for more than 4 weeks may be considered long-term sick. A long-term sick employee is still entitled to annual leave.
Dismissing a long-term sick employee
As a last resort, employers can dismiss an employee who is long-term sick, but before they can do this employers must:
An employee can take their case to an employment tribunal if they think they’ve been unfairly dismissed.
For further information, go to GOV.co.uk
When one of our doctors or nurses sends you for a test, the result comes back to the Practice. Generally, you will be told at the time of the request by the doctor or nurse whether to make an appointment to discuss the results or whether you should pop in or telephone for them.
In this electronic world, some blood tests come back the following day. Some can take a week or more to come back.
X-ray results can take 10 days to return.
We are often asked if we have the results of tests and X-rays requested from the hospital. People are told "the results will be with your doctor in a week" - this, of course, means your hospital doctor, not us. As a general rule we find out about the results of such tests after your follow up clinic appointment, when we receive your clinic letter.
If collecting any confidential information from the practice on behalf of someone else (Sick notes, Prescriptions, Blood forms, Immunisation history, Medical Records etc) we require consent from the patient which names the person whom will be collecting the confidential data and ID from both parties.